WEST LONDON MOTORS LTD
- Telephone:
- 020 81158267 | 07377 440255
- 830 UXBRIDGE ROAD, Hayes, Hillingdon, UB4 0RR
Customer reviews of WEST LONDON MOTORS LTD
At WEST LONDON MOTORS LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
WEST LONDON MOTORS LTD
Based on 56 customer reviews
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5
Great Astra
By Umzak J on 28 July 2019 | Purchase not verified
Very happy with a stress free buying experience and excellent customer service.
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5
Great test-drive, sales and after-sales experience
By Eugene C on 10 July 2019 | Purchase not verified
Our experience in buying our Nissan Qashqai from West London Motors was a very pleasant experience. As with many of the other reviews on this page, we appreciated that Nam and his colleague gave us the time and space needed to ask all the questions we had, without being pushy with his sales. He was very reasonable in our negotiations and held to his word in relation to promises about servicing and parts. He gave us the impression that he was being upfront and transparent about the pros and cons of the particular car we test drove, and understood our needs in a car. All round a very enjoyable experience, which gave us confidence to drive the car from the garage on the day!
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5
Luxury service for a luxury brand
By John S on 25 June 2019 | Purchase not verified
Overall the experience was fabulous. The dealer was very informative and patient with all of my questions. I felt very comfortable the whole time. Luxury service for a luxury brand.
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5
Been sold a dud car!
By Nele M on 14 June 2019 | Purchase not verified
Almost a year ago we bought a car here. At the time we didn't know much about cars so we didn't carry out any kind of inspection, so the blame might be partially ours. However, our ignorance about cars must have been obvious and they used that to sell us a dud car. It drove well enough for a couple of months, but then it started to break down. One week after the purchase, we started to notice several scratches appearing that had been covered at the time of purchase by cheap paint. A couple of days of rain later, they had all been uncovered. A couple of months in, the power steering failed and we had to pay almost £1000 to replace the steering pump. Then the battery failed which we replaced and then the lock on the boot broke off. Later on the window got stuck and we couldn't close it anymore, and then the battery failed again and the steering rack needed replacing as well. We finally had to give up and just sold it to a scrapyard. Very disappointed with the car and the dealership.
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5
Highly recommend!
By Susan I on 04 June 2019 | Purchase not verified
Really Helpful...Delighted with my car which I bought the end of April.. no pressure ! Highly recommended..I waited to give my views ,as it takes a couple months to really confirm that the car I bought is really as good as I first thought! Its actually better !!!
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5
White Ford ka
By Joanne W on 12 May 2019 | Purchase not verified
Professional service, very helpful, highly recommend
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5
A pleasure to buy from West London Motors
By Gary D on 15 March 2019 | Purchase not verified
Having been to various large franchise dealerships over the years I've come to expect a hard sell from a pushy salesman who is easily distracted and just wants me out of the way to sell something new and more expensive. With West London Motors it is the complete opposite ! It was the most pleasant experience I've had buying a car in a really long time. There was no hard sell and the team were only too happy to help. Its now delivered and sitting on my driveway. Everything they said they would do was done. The little car is to be my daughters first. WLM, Thanks for making it a pleasant experience
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5
Highly recommended
By Coben W on 08 March 2019 | Purchase not verified
Great customer service, highly recommended, well mannered staff, great range of cars
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5
Toyota IQ purchase.
By G. G on 16 September 2018 | Purchase not verified
The owners are polite and trustworthy - this gave me the confidence I needed to make sure I was making the right choice. They offered a no pressure sales approach and were happy to negotiate to a price that was fair and reasonable in my opinion. Their price offered for the part-ex of my MB A-class was more than others but was in-keeping with the motoring industry valuation. I have to yet to see how reliable the Toyota IQ I purchased yesterday is but first impressions are good. A great little car and a simple, straightforward purchasing process. Highly recommend.
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5
Great assistance and very helpful
By Kian P on 15 September 2018 | Purchase not verified
If you want to buy a car right and with genuine people you should take a visit to West London Motors as they are hassle free and do not try force you into purchasing the car they let you take as much time as you want with the car and dont rush the process of purchasing at all.